Legal

Privacy Policy

Last updated: April 2026

This privacy policy explains how Vector Web Design ("we", "us", "our") collects, uses, and protects personal information you provide when you use our website at vectorweb.co.uk or contact us about our services.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Vector Web Design is a web design agency specialising exclusively in websites for dance schools and yoga studios, based in Bampton, Oxfordshire.

Vector Web Design is the data controller for the personal information we collect through this website.

2. What personal data we collect

We may collect the following personal information:

  • Contact details: your name, email address, and phone number when you complete a contact form or enquiry quiz
  • Business information: the name and location of your dance school or studio
  • Communication data: the content of messages you send us
  • Email address: when you request a free guide or download via our website
  • Usage data: anonymised information about how visitors use our website, collected via analytics tools

We do not collect payment card details directly. Any payments are processed securely by third-party providers.

3. How we use your personal data

We use the personal information you provide to:

  • Respond to your enquiries and provide quotations or proposals
  • Deliver services you have requested, including building and managing your website
  • Send you the free guides or resources you requested
  • Send occasional marketing emails about our services — only where you have given consent or where we have a legitimate interest as an existing or prospective client (you can opt out at any time)
  • Improve our website and services using anonymised analytics data
  • Comply with our legal obligations

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Legitimate interests — to respond to enquiries, manage client relationships, and send marketing to prospective clients who have expressed an interest in our services
  • Contract performance — to deliver the services you have agreed to purchase
  • Consent — where you have explicitly opted in to receive marketing emails or guides
  • Legal obligation — where we are required to retain data for tax or accounting purposes

5. How we store and protect your data

Your data is stored securely using reputable third-party platforms. We take reasonable technical and organisational measures to prevent unauthorised access, loss, or misuse of your personal information.

We do not sell, rent, or trade your personal data to third parties.

6. Who we share your data with

We may share your data with trusted third-party service providers who help us operate our business, including:

  • Email delivery services (e.g. Resend) — to send transactional and marketing emails
  • Website hosting and infrastructure (e.g. Vercel) — to host our website securely
  • Analytics providers — to understand how our website is used (anonymised data only)

All third-party providers are required to handle your data securely and in accordance with applicable data protection law. We do not authorise them to use your data for their own purposes.

7. How long we keep your data

We retain personal data only for as long as necessary:

  • Enquiry and contact data: up to 2 years from last contact, unless a client relationship develops
  • Client data: for the duration of the contract and up to 6 years afterwards, in line with UK tax and accounting requirements
  • Marketing data: until you unsubscribe or request deletion

8. Cookies

Our website may use cookies to improve your browsing experience and collect anonymised analytics data. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings at any time.

We do not use cookies to identify you personally without your consent.

9. Your rights under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — to request a copy of the personal data we hold about you
  • Right to rectification — to ask us to correct inaccurate or incomplete data
  • Right to erasure — to request that we delete your personal data in certain circumstances
  • Right to restrict processing — to ask us to limit how we use your data
  • Right to data portability — to receive your data in a commonly used format
  • Right to object — to object to processing based on legitimate interests, including direct marketing
  • Rights related to automated decision-making — we do not make decisions about you using solely automated processing

To exercise any of these rights, please contact us at info@vectorweb.co.uk. We will respond within 30 days.

10. Marketing communications

If you have requested a free guide or submitted an enquiry, we may send you occasional emails about our services. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

11. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

12. How to complain

If you have concerns about how we handle your personal data, please contact us first at info@vectorweb.co.uk so we can address your concerns.

You also have the right to lodge a complaint with the UK's data protection supervisory authority:

  • Information Commissioner's Office (ICO)
  • Website: ico.org.uk
  • Helpline: 0303 123 1113

13. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

14. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: